The Kenya Wildlife Service (KWS) swiftly moved to defend Nairobi National Park after a video exposed its shambolic state, forcing tourists to wait in long queues.
An international journalist's early morning video revealed massive queues at the park entrance, leaving tourists stranded for hours as they struggled to gain access.
According to the video, tourists endured hours of waiting in line while park staff reportedly allowed acquaintances to skip ahead, disregarding fairness and order. ''This is the shambolic system that continues to exist at the Nairobi National Park gate months after the new queueing system was introduced.
People are still forced to wait in long queues, the management system is chaotic, people who are favoured by KWS staff are allowed to jump the queue, there is no rhyme or reason for it,'' the journalist revealed.
