The National Assembly has directed medical cover providers for teachers to present a clear policy document, detailing procedures for handling members.
The Committee on Education also put the scheme providers in a spot over complaints of poor services, substandard medication and long turn-around time.
The MPs also sought an explanation on the role of Bliss Healthcare after it emerged that they serve the roles of master capitator as well as service provider. "What I want you to note is that we have drugs dispensed as generic and as branded.
Complaints have been raised, where teachers are granted substandard drugs," committee Chairperson, Julius Melly told Medical Administrators Kenya Ltd and Bliss Healthcare yesterday.
