Kenyans are set to enjoy a new, one-of-a-kind driving experience by Bolt after the ride-hailing platform launched "Bolt Comfort", a new ride category designed to meet growing demand for high-quality transport services among Nairobi's expanding middle class and professional commuters. In the new package, passengers are set to experience a new service tier offering spacious, newer-model vehicles, 2016 and above, mandatory air-conditioning, and access to top-rated drivers (4.8+ rating). Unlike Standard rides, where amenities like air conditioning are not guaranteed, Comfort mandates it, alongside regular third-party vehicle inspections every six months via AutoExpress, ensuring a consistently high-quality experience.
Drivers enrolled in the Comfort category benefit from improved earning potential through higher fare rates, and only those with a strong performance record (rating of 4.8+) qualify, raising the overall service standard for both riders and drivers.
A collection of vehicles that make up the new Bolt Comfort package introduced by Bolt.
Photo Bolt The category targets passengers who expect more comfort, professionalism, and reliability in their everyday transport, ideal for business commutes, airport runs, client meetings, and formal engagements.
