Barely two weeks after the government announced that Inua Jamii beneficiaries would start receiving their monthly stipends through mobile payments, challenges have already been reported.
The Labour Ministry announced the disbursement of Ksh3.5 billion for the Inua Jamii Programme on January 8 and revealed that two counties, Murang'a and Marsabit, would pilot the mobile payment programme for their December payments.
However, the government's plan to streamline the process has reportedly only exacerbated the situation for beneficiaries in Murang'a County.
Speaking to the media on Thursday, the elderly beneficiaries outlined challenges they are facing with the new system including discrepancies in details in their identification (ID) cards, which are mandatory in mobile money withdrawals.
