The Principal Secretary of the State Department of Micro, Small and Medium Enterprises (MSME) Development, Susan Mang'eni, has explained that Kenyans remain on the negative list in the Credit Reference Bureau (CRB) even after settling their debts.

A CRB listing refers to a customer's credit status as recorded by a CRB in Kenya.

These bureaus collect and maintain data on a customer's borrowing and repayment behaviour from financial institutions, including banks, SACCOs, mobile lenders, and others.

Speaking during a leadership forum on Thursday, July 17, Mang'eni clarified that a CRB listing is not inherently negative, explaining that there are both negative and positive listings. "Maybe just to clarify, CRB listing is not bad, it's just about information sharing.