Immigration Principal Secretary Belio Kipsang has disclosed that three technology firms contracted to maintain the eCitizen platform collectively pocket Ksh1.1 billion annually, about Ksh3 million daily.
Speaking during an interview on NTV, Kipsang defended the arrangement, arguing that maintaining the system is crucial for the government to deliver services efficiently to Kenyans, hence the need to invest in its upkeep.
The PS was responding to growing criticism over the continued Ksh50 convenience fee charged on the platform, despite users also paying service fees.
The charge has been at the centre of audit debates, with several reports questioning its legality.