Airtel Kenya has introduced Airtel Lite, a new Progressive Web App (PWA) designed to provide customers with a faster and more accessible self-care experience. The lightweight application launched on Tuesday, February 11, aims to cater to smartphone users struggling with limited storage space and processing power, offering an efficient alternative to the My Airtel self-care app.
The launch of Airtel Lite coincides with the zero-rating of the My Airtel App, allowing customers to use both platforms without incurring data charges.
This move is expected to enhance digital accessibility for users who have traditionally relied on USSD services due to concerns over data consumption.
According to the telecommunications company, the new app will solve the headache of storage space that has long been a challenge for many Kenyans, particularly those using entry-level smartphones.
