The government was on Wednesday, February 12, forced to address concerns raised by a Kenyan over alleged double payment for services at Huduma Centres across the country.
This is after the private citizen wrote to a popular blogger, lamenting that his wife was allegedly charged twice while applying for their child's birth certificate.
According to the online user, his wife was reportedly charged Ksh250 for the birth certificate application and an additional Ksh150, which, according to the man, was paid to a separate account number. "When my wife questioned, she was told the Ksh150 was for cyber services, although she never asked for any cyber services, and they never explained why they were charging her additional fees," claimed the man.
Entrance to Huduma Center GPO in Nairobi CBD.
