Super Metro has suspended a matatu crew involved in an incident where a passenger allegedly fell to his death following a dispute over fare.
The passenger, identified as Gilbert Thuo Kimani, reportedly paid Sh50 instead of the Sh80 demanded by a tout.
The altercation occurred as the bus passed Kahawa Wendani on Thika Road.
The incident has sparked public outrage, with netizens calling out the bus service provider, which has built a strong reputation over its 12 years of operation.