The Higher Education Loans Board (HELB) Chief Executive Officer, Geoffrey Monari, has disclosed that some students fail to receive their funds on time because of incorrect account details.
Monari, while appearing before the National Assembly Education Committee on Thursday morning, said some students, particularly those who receive their funds through mobile money, often share incorrect phone numbers.
The HELB CEO explained that some students kept changing their phone numbers, using a different number during the disbursement process from the one they used during the application.
According to Monari, up to 40 per cent of the disbursements made are always channelled back to the loans board due to incorrect account details.
