Kenya Power has announced a disruption in the post-pay services affecting customers seeking to settle bills. In a statement on Monday, April 12, the power distribution company announced that customers will be unable to pay for electricity bills for their post-pay services through the paybill number 888888. "We would like to inform our customers that we are currently experiencing a system interruption that is affecting payment of electricity bills through our paybill 888888." The power company reiterated that technicians were working to restore normalcy, although there was no time frame given on when the digital service would be back.
In the meantime, customers have been urged to make payments at the Kenya Power banking halls, which are located at various points across the country.
More to follow...
