In a significant move towards modernization, the Kiambu County Government has fully embraced digital transformation by implementing a comprehensive Enterprise Resource Planning (ERP) system across all its services.
The technological overhaul has improved service delivery and, remarkably, increased locally sourced revenue by more than Ksh1 billion in the past year.
Speaking during the Kiambu Town Constituency Economic Empowerment forum, the Chief Officer for ICT, Jacqueline Kimani, reported that the services currently benefiting from automation include health services, managed by the Hospital Information Management System (HMIS), and the county's revenue management and reporting system, which integrates unified trading licenses, market fees, cess, parking fees, slaughterhouse charges, and liquor licenses.
Additionally, Ms.
