Nominated Senator Esther Okenyuri has raised alarm over what she says are inefficiencies that are frustrating the new initiative by the Nairobi National Park that involves express queues for prepaid ticket holders.
While seeking a statement from the Committee on Trade, Industrialisation, and Tourism on Wednesday, May 28, Okenyuri proposed an evaluation of internal assessment mechanisms used by the Kenya Wildlife Service (KWS) to monitor the system's effectiveness and take corrective measures.
The senator revealed that concerns had been raised over the implementation of the system, which has been marred by significant delays, growing visitor dissatisfaction, and allegations of staff misconduct, even as she called on KWS to fix the problems.
She urged the committee to investigate the matter and substantiate claims of irregular staff conduct, particularly concerning entry procedures that may involve corruption or favouritism.