The Kenya Airports Authority (KAA) has dismissed recent social media claims that taxi operators and travel agents are operating in restricted areas at Jomo Kenyatta International Airport (JKIA).
This includes meeting passengers just after they disembark from aircraft, before they undergo passport control.
In a statement released on Tuesday, KAA categorically denied the allegations, terming them false and misleading.
The authority maintained that such reports do not reflect the operational protocols observed at JKIA or any other airport under its management. "The Kenya Airports Authority (KAA) wishes to address recent social media reports and public concerns regarding claims that travel agents and taxi drivers are operating beyond authorized areas, including meeting passengers just outside aircraft before passport control at Jomo Kenyatta International Airport (JKIA).
