Mary* had less than 10 years left before retirement.
Having served at the defunct National Health Insurance Fund (NHIF) for over 25 years, she had hoped for a smooth transition as she prepared to exit the workforce with dignity.
Instead, anxiety and confusion now cloud her future, with her job hanging in the balance.
On June 10, 2025, shortly after the Social Health Authority (SHA) chief executive officially took office, Mary was among employees served with deployment letters recalling them to the Public Service Commission (PSC). "I picked my letter at the SHA headquarters in Nairobi on June 23, 2025, and submitted it to PSC," Mary recalls. .Keep ReadingA month after SHA rollout, patients suffer amid system flawsGaps in new health insurance scheme hurting patientsSafaricom to invest Sh 34 billion in SHA transitionMPs: Chaotic rollout of SHA adds more pain to patients"However, PSC told me to wait because there are no jobs available at the moment.
