The Office of the Ombudsman has commended the ongoing efforts in implementation of the Social Health Authority (SHA) program in Taita Taveta County, stating that the initiative is steadily transforming access to healthcare.
During a fact-finding mission in the county hospitals, the Commission on Administrative Justice (CAJ) chairperson, Charles Dulo, called for increased public awareness and timely disbursement of funds to further strengthen delivery of health services.
Speaking during a press briefing at the Moi County Referral Hospital in Voi, Dulo disclosed that from the one-on-one interviews the commission made with patients from different hospitals in the region, SHA is already benefiting many residents, especially those who have successfully registered under the program. "We have spoken to patients and healthcare providers, and there is evidence that SHA is working well for registered members," he said.
However, the chairperson acknowledged a few operational challenges, which are common in the early stages of implementation of the new medical program.
