Kenya Power has now revealed that its tariff categorisation is the key reason why the same amount of money buys you fewer electricity tokens than it used to before.
To charge for electricity tokens in the country, the electricity provider uses three tariff categories, which include Domestic Lifeline, Domestic Ordinary, and commercial and industrial tariffs.
According to Kenya Power, in a statement on Monday, April 28, the tariff categories are determined based on your average consumption of electricity over three consecutive months.
The lowest-priced tariff is the domestic lifeline, which is designed to cater to low-income households, who are referred to as 'lifeline customers', who have a lower consumption level.
