The government has taken a bold move towards digital transformation in public administration with the launch of the Kenya Regional Administration and Management Symposium in Mombasa, spearheaded by the State Department for Public Service and the Ministry of ICT and the Digital Economy.
The symposium brought together stakeholders to explore the growing impact of Artificial Intelligence (AI) in government operations under the theme: "Smart Governance: How Artificial Intelligence is Shaping Public Administration." Speaking during the opening ceremony, the Deputy Head of Public Service Amos Gathecha emphasised the critical role the public service plays as the engine of government.
He said the State Department for Public Service was one of the most pivotal departments that should be abreast with the advent of AI as it was at the heart of national progress.
Gathecha noted that as a government, key steps were in motion to exploit the transformative potential of AI in improving public service delivery. "This is not just a discussion about the future.