Naivas Supermarket has dismissed claims that expired products were found on its shelves or that any of its Nairobi outlets have been shut down.
In a statement on Wednesday May 14, the retail chain described the claims as false and harmful, insisting all its branches remain operational and in full compliance with health and safety regulations. "No expired products have been found on our shelves, and we maintain stringent internal quality control and stock management systems," said the company.
Naivas also said it has not received any closure orders from regulatory or health agencies and accused unnamed individuals of spreading misinformation that it claims is damaging to both its brand and its customers. "We are taking legal advice regarding formal action against individuals or organisations spreading misinformation," the company added.
The supermarket chain further noted it has a strict anti-corruption policy and would not yield to what it described as extortionary tactics.
