Public servants have been warned against absenteeism and reporting late for duty. Public Service Cabinet Secretary Geoffrey Ruku's remarks came when he made an impromptu visit to the Coast Region National Government Offices in Mombasa, which host various government agencies.
The CS did not use his official car when he visited the offices on Tuesday, perhaps to conceal himself. Ruku said the government will not relent in taking action on public servants who knowingly hamper service delivery by absconding from duty.
Public Service Cabinet Secretary Geoffrey Ruku, April 30, 2025.
Photo Geoffrey Ruku "Public servants are expected to adhere to the principles of public service, including responsiveness, efficiency, effectiveness, timeliness, and citizen-centred delivery at all times and per the Constitution," Ruku said. "We continue to direct all public service providers across the government to be committed to quality public service delivery and to serve Kenyans with integrity, transparency, and utmost promptness." The CS further revealed that they were entrenching Huduma Smart Serikalini, to leverage technologies to streamline and improve service delivery and performance. Ruku also announced that the government is in the process of launching public reforms to align the work of public servants with the latest demands of the sector to ensure improved service delivery.