The Kenya Railways has notified all customers of the Madaraka Express of the official channels where they should make all their ticket bookings.
In a statement on February 3, Kenya Railways revealed that tickets could only be accessed through three official channels. "Kenya Railways wishes to notify members of the public that all bookings for Madaraka Express Passenger Service are strictly facilitated through the following official channels," part of the statement read.
According to the statement, these three channels include; their website, www.metickets.krc.co.ke; the USSD code, *639# and lastly any of their physical locations.
The Standard Gauge Railway (SGR) train in transit.